FREQUENTLY ASKED QUESTIONS (FAQ's)
Hour Media Circulation Department
1725 E. 14 Mile Rd.
Troy, MI 48083
You will receive your first issue within four to six weeks.
Hour Detroit is published monthly so you will receive 12 issues a year. You will receive each issue by the first of the month.
Your account number is located above your name on the mailing label. You can also find it at the top of your invoice or renewal notice.
You can easily change your address with our address change form by clicking here.
Please allow one to two issues for the address change to take effect.
You will receive your first invoice within a week after receiving your first magazine.
You can renew your subscription online with our subscription renewal form by clicking here. You can also renew by mail. You will receive renewal notices well in advance of your subscription expiration to ensure that you will not miss any issues of Hour Detroit.
Please contact the circulation department. We will gladly mail you the missed issue or extend your subscription.
We want to ensure that you don't miss any issues of Hour Detroit. In the magazine industry, we work on an issue months in advance and want to be sure we have your renewal instructions early.
If you recently mailed your payment, chances are that they've crossed in the mail. Please disregard the invoice. If you wish to check your payment status, please contact the circulation department.
You may have duplicate subscriptions in our database. Please contact the circulation department.
You can purchase back issues for $3.95 plus shipping and handling. You can buy back issues with our order form by clicking here. For further inquiries or problems, you can also contact the circulation department.
We can temporarily suspend your subscription. To do so, please contact the circulation department.
Yes. There is an extra charge of $20 annually for Canadian subscriptions and an extra charge of $35 annually for other international subscriptions.